*Actually, this is rubbish.

I carefully inspect Hostingplex's T&Cs (local copy saved in case). As you'd expect it's lashed-up gibberish (typical unedited sentence, "It is the customers responsibility to rectify any damange done to the customer's server and any other requirement affected by the security breach. The labour used to rectify any such damage is categorized as emergency security breach recovery and is charging $150 USD per hour," which, er, appears to authorise anyone who knacks Hostingplex's servers to charge Hostingplex for fixing them) but four unarguable facts emerge:

1. Hostingplex is obliged to conduct an "immediate investigation" into "alleged violation of our spam policy." (They haven't.)

2. During the investigation, the accused's access "may" be "restricted." (It wasn't; we were completely cut off, without warning. Note that I specify several times I want only ftp and pop access so I can download our files -- in other words, restricted access.)

3. Penalties are for violators only.

This means that (4) while Hostingplex have yet to provide any evidence at all that we violated any of their T&Cs, they've crashingly done so themselves at least twice. Oops.